Cookie policy

1. General information

1.1. This cookie policy (hereinafter – Policy) determines the rules of how the websites ignitis.lt, www.eparkai.lt, ignitison.lt, e.ignitis.lt (self-service for private customers), mano.ignitis.lt (self-service for business customers), mokėjimas.ignitis.lt  (hereinafter – Websites), managed by UAB „Ignitis“ (hereinafter – data controller), manages cookies.

1.2. The Policy is prepared pursuant to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) and the Law on Electronic Communications of the Republic of Lithuania.

2. Cookies, what are they

2.1. Cookies are small blocks of data which are saved by a website while a user is visiting it using a web browser (e.g., Internet Explorer, Firefox, etc.) and placed on the user's device (e.g., computer, mobile device, tablet). Depending on duration of the cookies, they can be either persistent cookies or session cookies. Persistent cookies stay in the user's device until the user’s browser deletes them based on their duration period or until the user deletes them manually. Session cookies are temporary cookie files, which are erased when the user closes the browser (ends the session).

2.2. Depending on duration of the cookies, they can be either persistent cookies or session cookies. Persistent cookies stay in the user's device until the user’s browser deletes them based on their duration period or until the user deletes them manually. Session cookies are temporary cookie files, which are erased when the user closes the browser (ends the session).

3. Typer of cookies

3.1. Necessary (functional) cookies are used to provide Website’s services properly so the user could browse and use the functions of the Website, i.e., they are used to ensure basic functions of the Website.

3.2. Statistics or analytics cookies are used to collect and report information anonymously which help Website owners understand how visitors interact with the Website.

3.3. Marketing or advertising cookies are used to collect information on how visitors interact with the Website, ensure that the offers (ads) that are the most relevant for the user are displayed.

3.4. Preference or technical cookies enable a website to remember user preferences and settings (e.g., preferred language or time zone). These cookies make sure users don’t have to set their preferences every time they visit the Website.

3.5. The list of cookies offered by the Website is provided in Cookie settings.

4. What is the purpose cookies used for

4.1. The Website uses cookies to improve functionality of the Website, to ensure that the Website operates effectively and smoothly, to analyse browsing statistics and perform analytics, to ensure a more effective marketing. Cookies are used to identify the user as past visitor of the Website, save user’s browsing history in the Website and adapt content based on it, to collect statistical information about the website traffic, etc. When a user visits the Website for the first time, cookies are transferred to the user’s device and are used to recognise the device later. It is a standard website browsing practice, which makes browsing easier for the user and simplifies access to published information.

4.2. Cookies do not store information which could be used to identify the user directly, however, cookies contain information that could be used to link to the user to their device, browsing history and other information received and stored by cookies.

5. Legal basis for using cookies

5.1. Legal basis for necessary cookies is the legal interest of the data controller (Article 6 (1) (f) of General Data Protection Regulation).

5.2. Legal basis for using cookies which require consent shall be the user’s consent (Article 6 (1) (a) of General Data Protection Regulation).

6. Accepting cookies

6.1. Necessary (functional) cookies are installed automatically, and they do not require the consent of the user. The user is informed about the use of the necessary cookies.

6.2. Unless the effective legal acts permit otherwise, all other (analytical, marketing, if used) cookies are activated on the website only after the user consents to it to the use of such cookies, i.e., only after the user selects his or her choice on the window that automatically pops up on the Website where information is provided about the use of the cookies.

6.3. Data controller shall ask for a separate consent for each type of cookie, which shall be given by the user by ticking the desired cookies and pressing the button “Accept the selected cookies”. After pressing the button “Accept all cookies”, it shall be deemed that the user accepts all listed cookies to be installed and used.

6.4. If the user does not opt into collecting and managing statistical, marketing cookies, but presses “Accept all cookies”, in that case, no cookies, except for necessary (functional) cookies, which will be used to ensure the functionality of the Website, shall be used.

6.5. The user can revoke his or her consent at any time by changing his or her browser settings and deleting the installed cookies.

6.6. If the user does not select cookies, cookies will not be installed (except for necessary cookies), but the notification about cookie use will be presented every time the user visits the Website.

7. Period for storing cookies 

7.1. Most cookies are session cookies and disappear after the users ends his or her session (i.e., closes the browser). Other cookies (for example, statistical, marketing) are persistent cookies and are stored on the computer for a specific duration. Periods for storing persistent cookies are provided in Cookie settings.

7.2. Session cookies are installed from the moment the user opens the browser and are stored until he or she closes it. After the browser is closed, such cookies are deleted automatically.

7.3. Persistent cookies are stored on the user’s computer until the user deletes them using the browser or their duration expires.

8. Cookie management

8.1. All browsers (for example, Internet Explorer, Microsoft Edge, etc.) provides an option to manage, delete cookies. More detailed instructions depend on the browser the user is using.

8.2. If several browsers are being used, settings need to be changed in all browsers.

8.3. Information on how to change settings of the browser or how to delete cookies can be found on www.aboutcookies.org.

8.4. If the user wants that Google Analytics stop using his or her browsing data in all websites, the user can find the information about the provisions by visiting website https://tools.google.com/dlpage/gaoptout.

9. Contacts of the data controller 

9.1. For more information about the use of cookies, the user can contact the data controller UAB „Ignitis, code 303383884, Laisvės pr. 10, LT-04215 Vilnius.

9.2. Contacts of Personal Data Protection Officer: [email protected]